
State Farm® Insurance Agent Melissa Carlton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dan Brunwasser
April 19, 2025
"Katie was really helpful and answered all my questions!"
"Good to hear, Dan! Thanks for the review!"
Taylor Snyder
April 19, 2025
"Hanako was amazing! Had a great call and was super attentive and kind! Love when customer service is as good as this!"
"Thank you so much for your kind review Taylor! We love serving our community and giving the best service we can! 😊"
Doug Bean
April 19, 2025
"Katie was fantastic to work with—knowledgeable, friendly, and quick to respond. She made the insurance process easy and stress-free. Highly recommend!"
"Thanks for the review, Doug!! Glad we could make things so easy!"
Sarah Christianson
April 19, 2025
"Katie did an awesome job explaining what the terms of my car insurance meant! 10/10 recommend"
"Glad we could help you out, Sarah!"
Layton Aho
April 18, 2025
"Hanako was a pleasure to work with!"
"Thank you so much for your wonderful review! ⭐⭐⭐⭐⭐"
Jeff Wells
April 18, 2025
"Tanell was very helpful and patient csi. E I haven’t even considered an alternative insurance provider for decades. Highly recommend!!"
"Thank you so much for the excellent review Jeff! Always great to work with you!!!"
Anil Patel
April 18, 2025
"Best service from Hanako! Best rates and quality service. You got my business!"
"Thank you so so much for your kind review! We are glad you had such a good experience!"
Xavier Brown
April 18, 2025
""Lovely chat with Hanako, very smart staff.""
"Thank you so much for your 5 star review! We are so happy to hear you had a great experience! 😊"
Margaret Hagen
April 18, 2025
"Hanako at the front desk was awesome, really put my mind at ease in a stressful time."
"Thank you Maggie for your lovely review! We are so happy Hanako was able to put your mind at ease! 🥰"
Angie Spencer
April 18, 2025
"Katie and Melissa we lovely to work with and got me what felt like a good deal on a bundle! Highly recommend."
"Thanks for the great review, Angie!! We’re so glad we could get you some savings!! "
Terry Hopkins
April 18, 2025
"Such a helpful agency. Tanell Spears is always accommodating, pleasant and willing to help. This State Farm team goes up and beyond to help in their community. Not to mention, their clients."
"Thank you so much for 5-Stars!!! We LOVE serving our community!!!"
JESSE LANDIS
April 18, 2025
"Melissa’s office has the best customer service!"
"Thank you so much for your 5 ⭐️ review, Jesse! We pride ourselves on our customer service, and our small Webster Groves agency appreciates your support! "
Zachary Steele
April 18, 2025
"This agency is truly the best in the business! Their knowledge, professionalism, and genuine care for their clients really set them apart. I never felt like just another sale—they always had my best interest at heart. Huge thanks to MC and the entire team for going above and beyond!"
"Thank you so much for your 5 ⭐️ review, Zachary! We are so happy that we made an impact on your insurance experience! "
Bart Vatterott
April 17, 2025
"Awesome professional service. A pleasure to work with"
"We appreciate your positive feedback. Thanks for choosing our office and the 5 ⭐️ review!"
Alma Bradley
April 17, 2025
"Sumer has always been a cheerful, happy person when I come into this office, all of Melissa's staff here has been very kind and helpful. I definitely recommend this State Farm office for all your insurance needs!"
John Michael Pasquesi
April 11, 2025
"They have helped me so many times with many different things I had to figure out for the first time! Shelby and everyone at the office are absolutely lovely and incredibly helpful! Highly recommend! Edit: just got set up for a second car through this office! Sumer helped me and made it super easy to add a new car! The recommendation stands a year later!"
"Thank you so much John! We are more than happy to help you with any and all auto insurance needs in the future!"
Jeff Adams
April 11, 2025
"Anna, along with all of Melissa's Carlton's staff have been an absolute pleasure to work with. I have been extremely impressed with their communication, quick responses, and professionalism. Highly recommend for all insurance needs."
"Thanks for the 5 star review! ⭐️ We appreciate you allowing us to continue helping with your insurance needs! "
Greg Martin
April 10, 2025
"Just got through working with Summer @ State Farm. She was very thorough and extremely polite as I asked a lot of questions. I needed several quotations and she was understanding, helpful and gave me everything I needed to make an educated decision. I have both my auto and home as well as supplemental Medical insurance with State Farm. I have worked with both Melissa and Summer and highly recommend them for all insurance needs."
"Thank you so much for your 5 star review Greg! We are so happy Sumer could assist you with your umbrella, home , and auto insurance needs. We hope to be an invaluable resource to you for the many years to come. Please let us know if you need anything at all. "
Jayden Dake
April 10, 2025
"I went up to this statefarm location to get a good quote and left with an amazing quote. I thank Katie for helping find the best options for the best quote."
"I'm so glad we got to help you save some money and stay covered, Jayden! Come in anytime!"
Benjamin Cole
April 10, 2025
"Anna Trojahn went above and beyond to make sure all my insurance needs were met. I could t recommend her and the Melissa Carlton Stare Farm group more."
"Thank you for your kind words! We appreciate you ⭐️"
Erin O'Donnell
April 8, 2025
"Kyle was nice and friendly! Made switching vehicles quick and easy. Thank you!"
"Thank you so much for your 5 ⭐️ review, Erin! So happy Kyle was able to take great care of you, and congrats again on the new car! "
ViVi
April 4, 2025
"the team in melissa's office is something special. hanako at the front desk is especially patient and a wonderful listener!! they have been a big help when considering pet insurance for my sweet girl !!"
"Thank you for such a sweet review! We are so glad you have felt supported and heard while looking for insurance for your cute kitty! 💗"
Lejla Husic
April 1, 2025
"Melissa and her team are amazing. She saved me a lot of money on my car and home insurance. The service was personalized to my situation. Amazing job."
"Thank you so much for your kind words! It was a pleasure helping you find the best coverage for your car and home insurance. We’re so glad we could save you money and provide personalized service that met your needs. If you ever need anything in the future, we’re always here to help!"
James and Ann Mitchell
March 29, 2025
"Tanell was absolutely amazing and took time to review our policy to ensure we were getting the best coverages at the best rates. She was able to help us save $250 a month and we are extremely grateful for her professionalism and dedication. Thank you Tanell!!!"
"Thank you for the 5 star review!! It is such a blessing to be able to take care of your family. I’m so happy that we were able to work together for a great rate!! "
Mark Forsyth
March 27, 2025
"Working with Kyle for a home and auto quote was an amazing experience. He didn’t just put up with my repeated requests to tweak the quote, but provided them with a smile. I like to have options and he provided every option I asked for. We did the majority of the work via email with just one call at the end to answer a few questions I had and make payment. It was clear that he is very comfortable working over email or phone, and I have no doubt he would be great in person as well. Very happy with my new policies and all the money I saved compared to my previous insurer."
"Thank you so much for your 5 ⭐️ review, Mark! We are so happy to have you insured with our office and that Kyle took amazing care of you! We hope to insure you for the years to come!"