Reviews
State Farm® Agent Melissa Carlton
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Leave us a review
Get a quote today
What our customers say about us...
Nina Brown
October 22, 2026
"Working with State Farm has been absolutely amazing especially during a time I was unsure. State Farm representatives, Summer provided excellent service throughout my homeowners insurance process. She was responsive, consistently followed up with updates, and patiently walked me through each step while I was grieving the loss of my father. Her compassion, professionalism, and genuine care made a difficult time much easier. I truly appreciate her outstanding service!"
"Nina, thank you so much for your kind words and for trusting our agency with your home insurance needs! It truly means so much to hear that Sumer was able to provide the support, communication, and guidance you needed during such a difficult time. We understand that navigating homeowners insurance can feel overwhelming, especially while dealing with the loss of a loved one, and we believe our role goes beyond simply providing insurance coverage. Our agency is committed to being there for our customers, answering questions, keeping you informed, and making sure you feel supported every step of the way. Thank you for allowing us to be part of your journey. We’re grateful to have you as part of our State Farm family!"
Spencer Thomson
October 20, 2026
"Anna was tremendously helpful, professional, and maintained a sense of urgency to get everything done for us on time! These people are wonderful :)"
"Thank you so much for your 5 ⭐️ review, Spencer! We are so happy that you had an amazing experience with Anna! We look forward to having your back for the years to come! "
Ben Peters
October 20, 2026
"I want to start with how I hate insurance and nagging agents. I’ve been with progressive and liberty mutual before for auto, and grew tired of the rates. We live in a time where money is tight for everyone and I looked everywhere to save as many pennie’s as I could. I contacted State Farm and was partnered with Melissa and it was a breeze. Went over the policies with me, it was a no-brainer with the price difference. They were sizeably more affordable than four other insurance companies! I paired my auto and my home with them, and I will tell you when you see Melissa’s slogan “got your back “she means it… There is zero pressure and she has checked up on me since then making sure if there’s anything else that I need. I was turned into a lover of insurance and no longer a hater! 🖐️ stars!"
"Ben, thank you for this incredible review! Turning an insurance skeptic into a fan might be our favorite compliment! 😊 I’m so glad we could help you save by bundling your auto and home insurance with State Farm while making the process easy and pressure free.
Our team here in Webster Groves loves helping our St. Louis neighbors understand their coverage and feel confident in their insurance choices. We appreciate your trust and are always here when you need us. “MC got your back” is more than a slogan—it’s our promise! ❤️"
Susan WOmble
October 19, 2026
"Very helpful when I need anything, very quick response to address my needs!"
"Hi Susan, thank you for your 5 star review and support of our local Webster groves office! We are happy to assist you with your auto insurance needs, please let us know if you need anything at all. "
Karen Gagan
October 16, 2026
"Great service!"
"Thank you Karen! It was wonderful to work with you on life insurance planning!"
Atif Rajput
October 15, 2026
"With my insurance issues with my house. Thank you"
"Thank you, Atif! We truly appreciate your support. It means a lot to serve our Webster Groves community and help families with their insurance needs every day. We’re always here when you need us! #MCgotyourback"
Amanda Droege
October 13, 2026
"Needed some documentation sent over to a lien holder and Becky was quick to get the job done. Thank you!"
"Thank you, Amanda! We appreciate great clients like you!"
brianjburrows
October 7, 2026
"Tanell is great to work with and very friendly!"
"Brian, thanks for the 5-Star review!! It was great working with you on life, auto, and renters insurance!"
Evan Sembell
October 3, 2026
"Amazing State Farm agent and a huge plus for being such a dog lover and advocate for stray dogs!"
"Evan our passion is insurance and dogs!!!"
Barbara Iovaldi
October 3, 2026
"Such great service!"
Rayah Stewart
October 3, 2026
"tanell is lovely"
"Thank you Rayah! We love being part of our local St Louis community."
Shannon Winkle
October 3, 2026
"Met here at an APA event she’s the absolute best!"
Beth Clanahan
October 3, 2026
"Alex was great to talk with !"
"Hey Beth, thank you for your 5 ⭐️ review! We are always happy to take care of our local Webster Groves families! "
Tamia Manuel
October 3, 2026
"Summer was great and awesome"
"Thank you for your 5 star review and support of our local woman owned Webster Groves agency Tamia! "
Egglove
October 3, 2026
"Cool people"
Nickie Manjon
October 3, 2026
"Awesome people and interactions"
er human
October 3, 2026
"Great for the pet community!"
A guy Just a traveler
October 3, 2026
"Great setvices helped lpwer my rate considerably"
Gavin Wanner
October 3, 2026
"Becky was great"
"Thank you so much for your 5 star review Gavin! We are so happy Becky was able to help you with your insurance needs! We take pride in servicing our local Webster Groves community! "
Jadan Clendenny
October 2, 2026
"Anna Trojahn was AMAZING!!!"
"Jadan, thank you so much for the kind words! It was such a pleasure working with you, and I’m so happy I could make the insurance process easy and seamless. We truly appreciate your trust in our office and the opportunity to protect what matters most. Thanks for being a part of the family! #MCgotyourback"
D M
October 2, 2026
"Tanell is fantastic and got all our policies switched over seamlessly and with virtually zero effort. My partner had stopped in for an unrelated insurance matter, and Tanell very quickly was able to review our coverage and ended up saving us over $700 between the home and auto policies. Great, friendly service. Would highly recommend."
"We are so happy to provide you with insurance savings and strong coverage locally here in Webster Groves!"
Prestige Grace Services
October 1, 2026
"Sumer was awesome to work with! She made getting my auto insurance set up an absolute breeze. She took the time to actually explain my options so I knew what I was getting, and she got me a great rate on top of it. If you need an agent who actually cares and knows her stuff, definitely reach out to Sumer."
"Thank you for your 5 star review! We appreciate your support of our woman owned business. We are glad Sumer could assist you with your auto insurance needs. Please let us know if you need anything at all "
Mike B
September 30, 2026
"Sumer was awesome :)"
"Thank you for your 5 star review! We appreciate your support of our local Webster Groves agency and trusting our office for your auto insurance needs. Please let us know if you need anything at all. "
Jeff Napier
September 29, 2026
"Updated my policy today with Summer and she went above and beyond to ensure I was getting the best deal with the proper coverage I needed. Can’t say enough good things about this office. I’ve been with State Farm for years and don’t see that changing any time soon. Thanks again Summer!"
"Thank you for your 5 star review Jeff, we appreciate your support of our local Webster Groves agency. We are glad Sumer was able to assist you with your auto insurance needs. Please let us know if you need anything at all. We got your back! "
Stephanie Davis
September 29, 2026
"Huge shout out to Kyle for hooking me up with a good policy and not breaking the bank! Much appreciated my dude! Go Bills, Kyle! 🫶🏽"
"Thank you for your 5 star review, Stephanie! We are so happy Kyle set you all up with your auto, renters, and life insurance! We’re so grateful to have your back!"