State Farm® Insurance Agent Melissa Carlton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Traniece Venable
September 4, 2026
5
out of
5
rating by Traniece Venable
"Thank you Sumer G.!! Always so quick, prompt & reliable when I’ve spoke with her. She made sure to contact me back when her system went down & got everything I needed done in a matter of seconds. Love this staff, keep up good work!"
Rachel West
September 1, 2026
5
out of
5
rating by Rachel West
"Becky is wonderful! Thanks a million for the help!"
We responded:
"Thank you so much for your 5-Star Review, Rachel! We are so glad Kyle made your insurance process smooth and straightforward! Our woman-owned, local team looks forward to insuring you for the years to come! "
Grace Roepke
September 1, 2026
5
out of
5
rating by Grace Roepke
"I’ve had a great experience working with Melissa and her team! Anna helped transfer all of my previous policies over seamlessly while I busy moving. It was such a relief to know everything was taken care of. Sumer helped with my Drive Safe & Save discount, making sure I remained enrolled until I could attach my beacon to my car. Couldn’t recommend them enough!"
We responded:
"Thank you so much for the 5 star review Grace! We really appreciate your support and kind words. Taking care of our customers and being there when you need us is what we’re all about! We’re grateful to have you as part of our State Farm family. If you need anything at all regarding your auto insurance needs please let us know. "
Chandler Ester
August 31, 2026
5
out of
5
rating by Chandler Ester
"I have had a great experience with state farm. I specifically want to thank Sumer for being so pleasant and easy to work with. She is super polite and thorough. Thank you again Sumer!"
We responded:
"Thank you Chandler for your 5 star review and support of our local Webster Groves Office. We are so happy to hear Sumer was able to assist you with your auto insurance needs. Please let us know if you need anything at all. "
Paige Wiener
August 28, 2026
5
out of
5
rating by Paige Wiener
"Such a great buisness had such a great experience!!"
We responded:
"Thank you so much for the five star review! We’re so happy to hear you had such a great experience with our local Webster Groves office. We look forward to continuing to be here for you. "
Lucas Johnson
August 28, 2026
5
out of
5
rating by Lucas Johnson
"Katie has been extremely helpful and always quick to respond when we have any sort of question. Very happy to work with her!"
We responded:
"Thank you for your 5 star review Lucas! We appreciate your business and support of our local woman owned office here in Webster Groves. Please let us know if you need anything at all. "
Brenda Driskell
August 28, 2026
5
out of
5
rating by Brenda Driskell
"Everyone in the office has been there for all of my questions!"
We responded:
"Thank you for your support of our local woman owned business! Please let us know if you need anything at all for your auto and home insurance needs."
Chris Lawson
August 27, 2026
5
out of
5
rating by Chris Lawson
"Sumer was very knowledgeable and helpful. Great to know that awesome service still exists."
We responded:
"Thank you for your 5 star review Chris and support of our local Webster Groves office. We are so happy Sumer could assist you with your auto and renters insurance needs. Please let us know if you need anything at all. "
Lyssa Marie
August 20, 2026
5
out of
5
rating by Lyssa Marie
"Alex was my salesman, took care of what I needed in a timely and efficient manner."
We responded:
"Thank you, Lyssa! We pride ourselves on being quick and responsive for our St. Louis clients, so that means a lot! Don’t hesitate to reach out anytime - we’ve got your back! #MCgotyourback"
Nes Tube
August 17, 2026
5
out of
5
rating by Nes Tube
"My family's been a customer for over a decade and they've taken great care of us. We recently set up an additional policy and Alex, one of Melissa's agents, made it painless. He answered all our questions, made some good recommendations, and had things wrapped up in 20 minutes. They always get back to us promptly and treat us respectfully. They've earned our trust and we plan on sticking with them for many more years."
We responded:
"Thank you so much for your 5 ⭐️ review, Nes! We appreciate you taking the time to leave feedback! We are glad Alex could help you out with your coverage and we pride ourselves on ourselves on our service. Our local St Louis State Farm office looks forward to insuring you for the years to come!"
Angie
August 15, 2026
5
out of
5
rating by Angie
"We are new to the city and randomly gave this particular agency a call. Had a great convo with Alex. He was pleasant, and explained everything thoroughly. I felt very comfortable working with him. Overall, great experience!"
We responded:
"Thank you, Angie! We really appreciate you trusting us with your renters insurance! It truly means a lot to serve our Webster Groves community and help families with their insurance needs every day. We’re always here when you need us! #MCgotyourback"
Shannon M
August 5, 2026
5
out of
5
rating by Shannon M
"Everyone is so friendly, knowledgeable, and helpful! I am so thankful to have such a great quality agent"
We responded:
"Thank you for the 5 star review! We’re so glad to have you back at our local agency. Happy to hear Anna was able to help you out with your Auto insurance!"
Mary Swafford
August 5, 2026
5
out of
5
rating by Mary Swafford
"Good service. Friendly staff!"
We responded:
"Thank you so much for your 5 ⭐️ review, Mary! We appreciate you taking the time to leave feedback! Our local St Louis State Farm office looks forward to insuring you for the years to come! "
Connor Lynch
August 4, 2026
5
out of
5
rating by Connor Lynch
"Melissa Carlton has been a great State Farm agent to work with since I moved to St. Louis! Kyle has also been tremendously helpful and prompt with helping me figure out how to update my policy to stay in compliance with my apartment changes. I highly recommend this office for all of your insurance needs!"
We responded:
"Thank you so much for your 5 ⭐️ review, Connor! We are so grateful you’ve trusted our local office with your insurance needs for years, and hope to continue to have your back for the years to come! "
Paige Kamp
August 4, 2026
5
out of
5
rating by Paige Kamp
"Best Insurance company to work with! All of the people that work here are so kind and helpful and handle business very quickly! Thanks for all you have done for me and my family Melissa!"
We responded:
"Thank you so much for your 5 ⭐️ review, Paige! We are so happy that we’ve made a difference and that you find our office to be kind, efficient, and helpful! We hope
to insure you and your family for the years to come!"
missi clemons
August 4, 2026
5
out of
5
rating by missi clemons
"Everyone at this office is so warm and welcoming and they celebrate your successes with you! I highly recommend this office! Keep up the good work, friends!"
We responded:
"Missi, thank you so much! We are here for the hard things and joys of life. Your stellar driving habits have been rewarded with an excellent rate on your auto insurance! Congratulations!"
Donna H
August 4, 2026
5
out of
5
rating by Donna H
"Melissa Carlton and her team are always so helpful and there when you need them! We’ve been with State Farm since the 90’s and have been satisfied with the service they provide."
We responded:
"Donna we are so proud to have served your family for so many years! We love taking care of our good neighbors in the local St Louis community!"
Tracy Halley
August 3, 2026
5
out of
5
rating by Tracy Halley
"Very personable and fair rates! Thank you!!"
We responded:
"Thank you for your 5 star review Tracy! We are happy we could assist you with your auto insurance needs. Please let us know if you need anything at all. "
Denton Woolfe
August 3, 2026
5
out of
5
rating by Denton Woolfe
"Great service"
We responded:
"Thank you for your 5 star review Denton and support of our local Webster Groves agency! Thank you for trusting our office with your auto insurance needs. Please let us know if you need anything at all. "
Diamond Reneé
August 2, 2026
5
out of
5
rating by Diamond Reneé
"Was casually shopping around for multiple lines of insurance. Alex C was such a huge help and provided get detail about the coverage I’d receive. He also mentioned some discounts that I was able to take advantage of. Overall, great experience!"
We responded:
"Thank you, Diamond! So glad we could help you save while also making sure your auto, property, and life insurance are set up correctly. We love taking care of our Saint Louis clients and making the process easy. #MCgotyourback"
megan gentry
August 1, 2026
5
out of
5
rating by megan gentry
"Thank you for your help in getting my family the best deal on our coverage and being patient in the process! We’re always well taken care of with this team ❤️"
We responded:
"Megan, it’s an honor to help your family! We are always looking for the best way to get coverage for auto, renters, and life insurance to protect families like yours."
S Stevens
August 1, 2026
5
out of
5
rating by S Stevens
"I loved working with Ava she was a delight! I really look forward to working with this team again!"
We responded:
"Thank you so much for your 5 star review! We are so happy Ava took great care of you, and our team looks forward to working with you for your auto, renters, and life insurance needs! "
Stephanie Wicker
July 31, 2026
5
out of
5
rating by Stephanie Wicker
"Kyle is awesome to work with! Gets things done quickly and helps find solutions for any questions or problems I may have."
We responded:
"Thank you for your 5 ⭐️ review, Stephanie! We are so happy Kyle was able to help you with all of your auto insurance and life insurance questions! We hope to insure you and your family for the years to come! "
kenzie crego
July 31, 2026
5
out of
5
rating by kenzie crego
"I loved working with this team they are so helpful, especially Ava!"
We responded:
"Thank you so much for your 5 star review Kenzie! We are so glad that you found Ava helpful! We look forward to helping with your auto, home, and life insurance needs for the years to come! "
Audrey Lowe
July 31, 2026
5
out of
5
rating by Audrey Lowe
"I loved working with this team, especially Ava! Such a wonderful girl!"
We responded:
"Thank you so much for your 5 star review, Audrey! We appreciate your support of our local women-owned agency! We hope to help with your auto, home, and life insurance needs for the years to come! "