State Farm® Insurance Agent Melissa Carlton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jane
July 29, 2026
"Alex in Melissa Carlton’s office is so fast that I am pretty sure that he’s a super hero in disguise."
"Thank you for your 5⭐️ review, Jane! We are glad Alex could help you and we pride our self on our fast and reliable service. We are happy to help our local Saint Louis clients. #MCgotyourback"
Harley S
July 29, 2026
"Met with Kyle to go over my insurance would recommend"
"Thank you so much for your 5 ⭐️ review, Harley! We are so grateful that you trust our office with your auto, motorcycle, renters, life, and supplemental health insurance! Our small, local agency looks forward to insuring you for the years to come! "
Tay Fizdale
July 29, 2026
"Alex was extraordinarily helpful in explaining the policy, helping with the computer hassles, and directing me towards Ted Drewes frozen custard. A+."
"Thank you, Tay! We are happy to make sure our Webster Groves clients are taken care of for their insurance needs! We are always there when you need us. #MCgotyourbsck"
Susan WOmble
July 28, 2026
"Very helpful when needing to add additional coverage!"
"Hi Susan, thank you for your 5 star review and support of our local Webster groves office! We are happy to assist you with your auto insurance needs, please let us know if you need anything at all. "
Julie Argint
July 28, 2026
"talked to Summer today about our car insurance. Always so helpful! we appreciate! 5 STARS"
"Thank you for your 5 star review Julie and support of our local Webster groves agency. We are glad Sumer could help assist with your auto insurance needs. We appreciate your business! Please let us know if you need anything at all. "
Chris Simonds
July 27, 2026
"Anna did an amazing job, everything was super simple and painless"
"Thank you so much for your kind words, Chris! We’re thrilled to hear Anna made the insurance process simple and stress-free. Providing personalized coverage, clear communication, and excellent customer service is what we strive for. We truly appreciate you trusting us with your insurance needs!"
T
July 24, 2026
"Kyle is great, very easy to talk to, informative and caring. I have been with this office for years and their team is the best of the best!"
"Thank you so much for your 5 star review! We are so happy that Kyle and the rest of our local Webster Groves team has taken amazing care of you! We hope to insure you and your family for the years to come! "
Kim
July 23, 2026
"Sumer is awesome!! She is extremely professional, helpful and timely! Truely missed her while she was out of the office!"
Monica D
July 23, 2026
"Sumer was incredibly helpful! I had an ongoing issue with a rental property claim, new things kept popping up. Not only did she help advocate for me and remit everything to the adjuster, but she diligently followed up, made sure it was processed timely AND ensured I was satisfied with the outcome. During the claim there were some challenges that had me considering getting quotes from other companies but the gold star customer service from this office has me reconsidering. Being in the customer service industry myself, great service is worth its weight in gold!"
"Thank you, Monica! We truly appreciate your kind words. Providing exceptional customer service, claims assistance, and personalized insurance support is always our priority. I’m so glad we could help navigate your property insurance claim and keep you informed throughout the process. Thank you for trusting our local Webster Groves office to protect what matters most and being apart of our agency! "
Brittney Ray
July 23, 2026
"Summer was quick and efficient to work with. She got me a great deal on my auto insurance."
"Thank you for your 5 star review and support of our local Webster Groves office! We pride ourselves in finding the best option to fit our customers auto insurance needs. Please let us know if you need anything at all. "
Diane Higgs
July 22, 2026
"Sumer is excellent at her job patient & very professional in all details. She is the best."
"Thank you so much for your kind words and trusting Melissa Carlton State Farm for your auto insurance needs
We’re glad Sumer made your experience easy and smooth.
We appreciate you being apart of our agency, please let us know if you need anything at all. "
Jim V
July 22, 2026
"Alex is a very easy representative to work with"
"Thank you, Jim! We appreciate your support of our local Woman owner Webster Groves agency!"
Jess P
July 22, 2026
"What a wonderful experience I had with Anna from this agency! She helped me get switched over from my current policy on my home and 3 autos saving quite a bit in premiums per year. She was knowledgeable and made sure all my coverages were understood and exactly where I needed them to be. Thanks so much, Anna!"
"Thank you, Jess! We are honored you trusted us with your home & auto insurance. So glad we were able to get you switched over and save! We’re glad that Stray Rescue helped get us in contact 💕🐾"
Brandi Tabor
July 22, 2026
"Everyone I speak to is always great!"
"Thank you so much for your 5 ⭐️ review, Brandi! We are so happy that you’ve had a great experience with our local Webster Groves office, and hope to insure you and your family for the years to come! "
Staci J
July 20, 2026
"Excellent service and very friendly and helpful."
Kristy Howsare
July 18, 2026
"Awesome as always!"
"Thank you Kristy! We truly appreciate your support! It means a lot to serve our Webster groves community! We’re always here when you need us! "
Name Here
July 18, 2026
"Excellent, friendly staff!"
"Thank you for your 5 Star review! We pride ourselves in helping our clients with all their insurance needs. Don’t hesitate to reach out to our Webster Groves agency anytime! We’ve got your back! "
Leslie Perry
July 18, 2026
"Becky is wonderful and friendly to deal with! Highly recommend her services."
"Thank you Leslie! Our St. Louis agency prides ourself on being quick and responsive to our clients. Don’t hesitate to reach out if you need anything! "
Mike Jones
July 18, 2026
"Thanks Becky!"
"Thank you Mike! We truly appreciate your support. It means a lot to serve our Webster Groves community! "
Gaylee Ann Espino
July 17, 2026
"Alex was very helpful, knowledgeable, and made the entire insurance process easy to understand. He answered all my questions patiently and provided excellent customer service. Thank you for making the transition smooth!"
"Thank you for your 5 ⭐️ review Gaylee! We are happy to help our local Webster Groves clients with their Auto and Renter’s insurance needs! We pride ourselves on our service experience and always have your back when you need it most. #MCgotyourback"
Diane Pritschet
July 17, 2026
"I’ve been working with Becky and her expertise in the insurance industry is evident. She took the time to thoroughly explain my policy options, ensuring I understood exactly what I was covered for without any pressure. Her responsiveness and professionalism make the often-confusing process of managing insurance much easier. I highly recommend Becky to anyone looking for clear, reliable guidance!"
"Thank you Diane! We appreciate you trusting Becky to review your coverages. We so glad we could help you feel confident in your protection here in Webster Groves! "
Madi King Erger
July 16, 2026
"This is my State Farm rep and office so I always call up here. Everyone has been so kind and helpful. I just talked to Sumer today and she clarified things for me on a claim concern and gave me support to resolve it quickly and easily. Thank you!"
"Thank you for your 5 star review Madi! We are so happy Sumer could help you with your auto insurance needs, we appreciate your business and support of our local Webster groves office. Please let us know if you need anything at all. "
Awn Lahpai
July 14, 2026
"Patient & professional."
"Thank you Awn! We pride ourselves on our service and taking care of our clients. We are happy to serve our St. Louis family, so that means a lot. Don’t hesitate to reach out anytime-we’ve got your back! #MCgotyourback"
Shelby Tallent
July 13, 2026
"Ava was a great help she's awesome!"
"Thank you, Shelby! We truly appreciate your support. It means a lot to serve our Webster Groves community and help families with their insurance needs every day. We’re always here when you need us! #MCgotyourback "
Colin Douglass
July 10, 2026
"Anna and Alex were both amazing help with setting up my homeowners insurance. They were both very kind and professional and willing to tailor the coverage to my specific needs!"
"Thank you, Colin! We truly appreciate your support and are glad our team could help you with your homeowners insurance coverage and needs! We’re always looking to serve our Webster groves community. #MCgotyourback"