State Farm® Insurance Agent Melissa Carlton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Latifah Williams
November 4, 2025
"Anna Trojahn was very helpful. She helped me get insurance in no time and it was in a great price range for me."
"Latifah, thanks for letting our local office help with your Auto & Life Insurance. We’re so grateful for the opportunity! "
Dominique Staples
November 4, 2025
"Anna and Kyle provided excellent customer service and thoroughly addressed all of my inquiries regarding my policy. They were very efficient and helpful."
"Thank you so much for your 5 ⭐️ review, Dominique! We are so grateful you chose our local Webster groves agency to protect what matters most to you! We hope to insure you for the years to come!"
brianna newton
November 3, 2025
"Kyle was super helpful with adding my new vehicle with everything after relocating from another state! Super personable and gave me lots of St. Louis tips and tricks too!"
"Thank you so much for your 5 ⭐️ review, Brianna! We are so happy Kyle provided excellent service while getting your auto insurance all taken care of! We hope you enjoy all that St. Louis has to offer and that we get the pleasure of insuring you for the years to come! "
Andrew Nix
October 31, 2025
"I was dreading dealing with insurance but after seeing the monthly savings I felt like I needed to take care of it and switch companies. Kyle helped get me all sorted out and communication was wonderful. I'm only upset I didn't reach out sooner."
"Thank you so much for your 5 ⭐️ review, Andrew! We are so happy Kyle was communicative and made your transition over to us easy! We appreciate you choosing our woman-owned, Webster Groves agency for your home and auto insurance needs! We hope to continue insuring you and providing amazing customer service for the years to come! "
Joe Lamping
October 30, 2025
"Sumer was amazing helping me out with our Drive Safe and Save!"
"Thank you for supporting our local Webster Groves insurance agency! We are always here to help with your auto and home insurance needs. "
Osiris RD
October 30, 2025
"Tienen soporte en español y la persona que me atendio se llama Laura una persona bien profesional y que sabe lo que esta haciendo, a menudo solemos contactar con personas con poca experiencia pero en mi caso puso resolver todo con gran conocimiento."
"Luis, gracias por tus amables palabras. Fue un placer ayudarte hoy. Esperamos con ansias el día en que podamos redactar tu póliza de auto."
Linda Weatherford
October 29, 2025
"I had the pleasure to talk to Anna about car insurance. She was very professional and made me feel at ease. I would highly recommend her and Melissa Carlton’s State Farm agency."
"Thank you for letting our local insurance agency help with your car insurance! We’re so glad we were able to connect ❤️"
Rachel Betlach
October 27, 2025
"Melissa and her team are so caring and knowledgeable! They truly care about customers and it shows."
"Thank you, Rachel, for supporting our local St. Louis State Farm agency!"
Travion Rucker
October 27, 2025
"Great customer service ! Anna and Summer helped out tremendously 🙏🙏"
"Thank you Travion for your 5 star review! We are so glad Anna and Sumer were able to assist you with your auto insurance. Please let us know if you need anything at all."
Dr-mudasir Ibrahimkhil
October 27, 2025
"Kyle nice person He is very kind I like him job"
"Thank you for your 5 ⭐️ review, Mudasir! We are so happy Kyle took great care of you! We hope to insure you for the years to come! "
Aubrey Stevens
October 25, 2025
"meet at crestwood event had a great time"
"So great meeting you at the Crestwood event! We’re glad you stopped by — thanks for the 5 stars and supporting our local Webster Groves insurance agency. "
Natalie Helmer
October 25, 2025
"Very nice to meet you!"
"So glad we got to connect at our insurance booth in Crestwood! We are always here to help with your auto insurance needs. Thank you for the 5 ✨⭐️"
Erin C
October 25, 2025
"We love this office!"
"We love our community! Thanks for stopping by at Suncrest! We are happy to help with all your auto and home insurance needs. "
Chris Borgmann
October 25, 2025
"Stopped by at suncrest and said hi!"
"Thanks for the 5-stars! It’s always great meeting new faces in Crestwood and helping families find the right coverage for their auto insurance needs. "
Kelly Ryan Krapfl
October 25, 2025
"No complaints"
"We appreciate your feedback! We are grateful for the support of our local woman-owned business."
Jennifer Lee
October 25, 2025
"Great"
"Thank you Jennifer for your support of our local-woman owned business!! We appreciate you!"
Kayla Hasse
October 25, 2025
"Great experience with State Farm"
"We are so glad to hear your experience has been great! We look forward to continuing to provide that level of care for years to come! 💗"
Christopher Mercer
October 25, 2025
"Met you at the trunk or treat"
"Thank you for your kind review and for coming out and saying hello! 👋❤️"
Rick Brewer
October 25, 2025
"Met them at the event! Super kind people"
"Rick! Thank you so much for coming out! We loved meeting you! 💕 And thank you for getting our good sides 😊"
Nicole Ewing
October 25, 2025
"Love state farm"
"We love what we do!!! Thanks for your support Nicole!"
Gerad Ewing
October 25, 2025
"Such a breath of fresh air!"
"Gerad, you're too kind! ☺️ Thank you for leaving such a lovely review 💖"
Kelly Ruby
October 25, 2025
"Excellent service! This agency, especially the owner, really cares about you and your experience with your insurance! I’m so grateful for them!"
"Kelly, thank you so much for the kind words and support!! We are grateful for your support of our local Webster Groves, Agency!"
Deanna Carroll
October 25, 2025
"Melissa & Team are the absolute best to work with!!"
"Thanks Deanna! We appreciate your support of our St. Louis woman owned Insurance Agency!"
Tania Interian
October 24, 2025
"I had a great experience! The staff was very welcoming and helpful. Everything was explained clearly and they made the process easy. I’m very satisfied with their service. Highly recommend!"
"Tania, we pride ourselves on excellent service. I’m so happy your experience was great. Thank you for supporting our local St. Louis woman owned Insurance agency!"
Brenda Smith
October 24, 2025
"Melissa and her team are fabulous! 5 Stars!"
"Thank you, Brenda for supporting our local St. Louis, Missouri Insurance Agency!"