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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jan Krug

August 27, 2025

5  out of  5
rating by Jan Krug
"Sumer is an amazing representative for this office. She is patient and compassionate willing to take the time it needs to assist you with getting the best results for you. -Appreciate having her available to assist me and my family. So glad she is my go to person in this office!!!!"
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Dana Fields

August 25, 2025

5  out of  5
rating by Dana Fields
"I had the most pleasant opportunity to work with Kyle . I must say he was so knowledgeable and I really appreciated how diligent and detailed he was with ensuring that I had the correct coverage for me ."
We responded:
"Thank you for 5 ⭐️ review , Dana! We are so happy Kyle took amazing care of you! We hope to insure you for the years to come! "
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Shayne Shaul

August 20, 2025

5  out of  5
rating by Shayne Shaul
"Kyle is the best agent around! He has saved me nearly $3,000 a year on my auto insurance! I'm so grateful for his help and wonderful service!"
We responded:
"Thank you for your 5 star review Shayne! Happy Kyle took great care of you, and we hope to insure you for the years to come!"
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Olivia Hubert

August 16, 2025

5  out of  5
rating by Olivia Hubert
"Tanell was very understanding and helpful when giving me a quote for car insurance!!"
We responded:
"Thank you for the wonderful review, Olivia! We love to help young adults with their insurance needs."
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Heather Modglin

August 16, 2025

5  out of  5
rating by Heather Modglin
"Tanell was amazing! Very friendly!"
We responded:
"Thank you for the excellent review Heather!!"
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Landon Kater

August 16, 2025

5  out of  5
rating by Landon Kater
"Anna was amazing with quoting my rates and seeing what I can afford!"
We responded:
"Thank you, Landon! We are glad Anna was able to find you the best rates within budget. We’re always here to help!"
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Connor Ziegler

August 15, 2025

5  out of  5
rating by Connor Ziegler
"I had a great experience working with Anna at State Farm. She was very helpful in showing me the different coverages and picking out which one was right for me. She was very patient and answered all of my questions! Great experience."
We responded:
"We appreciate your 5 star ⭐️ review! Finding coverage that best fits your needs can be tricky, but that’s what we’re here for! "
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Drew M.

August 4, 2025

5  out of  5
rating by Drew M.
"Tanell was great going over my policies and was very positive on the phone."
We responded:
"Thanks so much for the excellent review, Drew! Tanell loves reviewing coverage with policyholders."
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andy kastanas

August 4, 2025

5  out of  5
rating by andy kastanas
"Anna Trojan was friendly and knowledgeable. She took here time explaining different policy and plans. I appreciate her very much"
We responded:
"We’re so glad Anna was able to help you figure out what coverage was best for you! Don’t hesitate to reach out if any other questions come up ☺️"
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Nicole Pratt

August 4, 2025

5  out of  5
rating by Nicole Pratt
"I just switch over to State Farm with Anna! I couldn’t be more happier or pleased! She made the transition easy, smooth and I ended up saving monthly! I couldn’t be happier 🙌🏻"
We responded:
"We’re so glad to hear this! 🎉 Welcome to the State Farm family - and big shoutout to Anna for making the switch smooth and stress-free. That’s what we ❤️ to see. We’re here whenever you need us!"
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Andrew Webster

August 1, 2025

5  out of  5
rating by Andrew Webster
"I always have great experience when connecting with Melissa's State Farm branch. Tanell and I met this morning to go over my coverages, and found some opportunities to add additional coverages at a reasonable cost."
We responded:
"Thanks Andrew! I’m so glad we took the time to review your policies and verify that you have the right coverage to fit your needs."
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Edward

July 31, 2025

5  out of  5
rating by Edward
"I wanna say up beat energy your business brings. The workers are very wonderful very spirited. One in particular was Anna, she was very kind and genuine when we discuss policies and potential benefits State Farm would bring into my life. I’m very grateful to have gotten the chance to speak with her. Very precise and informative that’s what I think when it comes to State Farm"
We responded:
"We’re so glad you felt the good energy - that’s what we aim for! It was awesome getting to know you and walk through all the ways State Farm can have your back. Don’t be a stranger - we’re always here when you need us!"
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Michelle Sliger

July 31, 2025

5  out of  5
rating by Michelle Sliger
"Sumer was great! She is so sweet and amazing. She made sure I understood my coverages for my home and auto insurance and got me the best rate."
We responded:
"Thank you so much for your 5 star review Michelle! We are thrilled to hear Sumer was able to help you with your auto and home insurance needs. Please let us know if you need anything at all. "
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Miz Anthrope

July 31, 2025

5  out of  5
rating by Miz Anthrope
"Spoke with Tannel and Hanaka from the office - Melissa and her crew are top notch consummate professionals and are honest, knowledgeable and aware of any insurance coverage needs and issues you may have. They also provide financial planning as well. I am happy to have found an insurance agent with integrity!"
We responded:
"Thank you for the excellent review! We strive for a comprehensive approach to managing insurance and financial needs. Thanks for trusting us and sharing your experience."
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Hayley Starek

July 31, 2025

5  out of  5
rating by Hayley Starek
"Absolutely impressed with Anna! She’s quick, helpful, and super easy to talk to. Highly recommend for anyone looking for clarity and support with their insurance needs!"
We responded:
"Thanks Hayley! We’re so glad Anna was able to answer all of your questions. We’re always here to help make insurance less confusing!"
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Jenna DeBarry

July 31, 2025

5  out of  5
rating by Jenna DeBarry
"Great customer service!! Anna was very responsive to my many questions and very patient. I appreciated all of Anna's help navigating getting my first renters policy and understanding my coverage."
We responded:
"Thank you so much for your kind words! We’re glad Anna was able to make the process easier and help you feel confident in your coverage!"
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Sumner Peterson

July 31, 2025

5  out of  5
rating by Sumner Peterson
"Kyle Patterson was great! Got me a good rate pretty fast."
We responded:
"Thank you for your 5 ⭐️ review, Sumner! So happy Kyle was efficient and made your experience quick and easy!"
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rebecca weldon

July 30, 2025

5  out of  5
rating by rebecca weldon
"Sumer is amazing, took her time with going over all my insurance questions .Thank you Sumer for making me feel welcome to the office and really explaining everything so I understood completely. Thank you again. Rebecca w"
We responded:
"Thank you so much for your five star review Rebecca! We are so glad Sumer could assist you with your home and auto insurance needs. We hope to be an invaluable resource for the many years to come. "
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Malik Gordon

July 30, 2025

5  out of  5
rating by Malik Gordon
"Kyle is a life saver and very easy to work with. I’ve had the best luck & experience with this team as a whole and would highly recommend if you’re looking for any type of insurance!"
We responded:
"Thank you so much for your 5 ⭐️ review Malik! We are so happy Kyle has taken great care of you and that you’ve trusted us to insure the things that matter most! We hope to insure you for the years to come!"
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Lorenzo Hawkins

July 24, 2025

5  out of  5
rating by Lorenzo Hawkins
"it was a pleasure working with Kyle today! going through everything today was very quick and informative ✨ i really really appreciate all the help from him and the staff at Melissa Carlton State Farm Agency! thank you all so much 🙏"
We responded:
"Thank you for your 5 ⭐️ review, Lorenzo! We are so happy that Kyle took great care of you, and that you are happy with the service you receive at our small Webster Groves agency! We hope to insure you for the years to come!"
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Gwendolyn Bailey

July 20, 2025

5  out of  5
rating by Gwendolyn Bailey
"I had the pleasure of working with agent Sumer from Melissa Carlton State Farm Insurance office. She was very polite, patient and answered all my questions. If you ever need to work with this office she would be great!"
We responded:
"Thank you for your 5 star review! We are so happy Sumer could assist you with your home insurance. Please let us know if you need anything at all. "
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Gloria

July 20, 2025

5  out of  5
rating by Gloria
"Tanell has been so helpful. I appreciate her attention to detail and kindness."
We responded:
"Thank you for your 5 ⭐️ review, Gloria!"
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Trent Hopkins

July 19, 2025

5  out of  5
rating by Trent Hopkins
"Tanell was extremely knowledgeable and professional in helping to achieve my goal. So fun and exciting to feel confident in my decisions. Thanks."
We responded:
"Thank you so much for 5-stars!! 💖"
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John McCarthy

July 19, 2025

5  out of  5
rating by John McCarthy
"Anna was great! Super helpful and knows her insurance stuff!"
We responded:
"Thanks John! Appreciate your 5⭐️review !"
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isabel duchinsky

July 19, 2025

5  out of  5
rating by isabel duchinsky
"Dealing with Anna from State Farm has been an amazing experience. She took the time to really understand my needs, walking me through different coverage options without any pressure. What stood out was his patience and willingness to answer all my questions, no matter how basic they seemed. The policy she recommended was a great fit for my situation, offering comprehensive coverage at a competitive price. It's reassuring to know that I have someone reliable to turn to for insurance advice. Overall, Anna’s professionalism and genuine care for her clients make State Farm a standout choice. If you're looking for an agent who puts your interests first, I highly recommend giving her a call."
We responded:
"We appreciate your thoughtful review! Clients like you are why we love doing what we do! "