State Farm® Insurance Agent Melissa Carlton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chuck Boylan
November 19, 2025
"I work with Kayle at Statefarm and he always makes sure that my needs are met."
"Thank you so much for your 5 ⭐️ review, Chuck! We are so grateful that Kyle has taken amazing care of you! We hope to insure you at our local office for the years to come! "
Doris Erbs
November 19, 2025
"Share details Happy Birthday Miss Melissa. Happy birthday, Wonderful insurance agency in Webster groves."
"Thank you so much Doris, that means the world to me! ❤️ I am so glad we are getting your insurance needs taken care of by our wonderful staff here in Webster Groves! "
Josie Selinger
November 18, 2025
"Tanell gave me the best insurance experience I’ve ever had! She helped me get the best deal and is a huge reason I chose State Farm."
"Thank you so much for the great review Josie! I am so thankful we were able to help you with your auto insurance."
Ashley Hayden
November 17, 2025
"Talked with Summer today and she was extremely helpful!! Thank you so much for your help!!"
"Thank you for your kind words and support of our Webster Groves agency! We are so happy Sumer could help with your auto insurance. Please let us know if you need anything at all. "
Lashon Canty
November 17, 2025
"Kyle had a great customer service and made it an easy experience to get started"
"Thank you so much for your 5 ⭐️ review, Lashon! We are so happy Kyle provided amazing customer service and made your experience an easy one! We hope to insure you for years to come! "
Don Pyke
November 17, 2025
"Very unprofessional. Texts and calls me constantly for nothing. I have a job where I work 70 hours a week. When they contact me I ask what they want and they never get to the point. Not much experience in that office. I've taken my business elsewhere"
"Hi Don, our office had reached out to you to let you know about a premium decrease, which was stated clearly in the text message. You then called our office and raised your voice with one of our team members who happens to be 4 months pregnant. Since this was the not the first time, we asked you to find a different agency after this happened because we were not going to allow you to continuously treat our staff unkindly. We hope you have a better experience in the next office and hope you respond better to them if they reach out to tell you your price went down. "
Hannah Menelli
November 17, 2025
"Kyle did a great job setting me up with my auto insurance! Answered any and all questions I had, and gave me various options to lock down what I needed."
"Thank you so much for your 5 ⭐️ review, Hannah! We are so happy Kyle took amazing care of your insurance needs and that you found him knowledgeable and informative. We hope to insure you for the years to come! "
Olivia Lackey
November 15, 2025
"Tanell has gone above and beyond for me time and time again. She's so easy to work with, always answers my questions so thoroughly and thoughtfully, and just does an incredible job! I'm so grateful for all of her help."
"Olivia, we really appreciate your review! Our local office really strives to help the St. Louis area make insurance easy and accessible. "
Lidaniz Figueroa
November 14, 2025
"Warm and welcoming, Kyle Patterson made getting insurance feel painless. Thank you so much for your help and time!"
"Thank you so much for your 5 ⭐️ review, Lidaniz! We are so happy Kyle made your auto insurance process easy and pain-free! We hope to have you at our local, woman-owned business for the years to come! "
Franco Daccach
November 14, 2025
"Ana Trojan provided exceptional service professional, attentive, and always one step ahead. Her communication was clear, her follow-through was impressive, and she made the entire process smooth and stress-free. Highly recommend working with her!"
"Thank you, Franco! We are so happy that you were happy with Anna’s amazing customer service! We hope you choose to insure your investment property portfolio with our local Webster Groves agency for the years to come! "
Linda McKenzie
November 13, 2025
"We have for many years all of our insurance coverage with Melissa’s State Farm insurance. The agency has had our backs several times in needing coverage, communication and commitment! I recommend State Farm insurance with Melissa Carlton and the staff."
"Thank you so much for your kind words! We love serving our local community in the St Louis area!! MC’s got your back!"
Jessica Stoker
November 12, 2025
"Anna was able to get me set up with a far better deal than my previous insurance. She was very helpful and walked me through all of my options."
"That’s awesome Anna was able to help you save on your current Auto insurance by switching over to our local agency. We’re here if you need anything else!"
Jenny Ambrose
November 10, 2025
"Anna was extremely helpful and worked around my schedule. She was also very easy to talk to!!"
"We appreciate you choosing us to help service your Insurance needs! We’re so thankful for your kind words ✨"
Latifah Williams
November 4, 2025
"Anna Trojahn was very helpful. She helped me get insurance in no time and it was in a great price range for me."
"Latifah, thanks for letting our local office help with your Auto & Life Insurance. We’re so grateful for the opportunity! "
Dominique Staples
November 4, 2025
"Anna and Kyle provided excellent customer service and thoroughly addressed all of my inquiries regarding my policy. They were very efficient and helpful."
"Thank you so much for your 5 ⭐️ review, Dominique! We are so grateful you chose our local Webster groves agency to protect what matters most to you! We hope to insure you for the years to come!"
brianna newton
November 3, 2025
"Kyle was super helpful with adding my new vehicle with everything after relocating from another state! Super personable and gave me lots of St. Louis tips and tricks too!"
"Thank you so much for your 5 ⭐️ review, Brianna! We are so happy Kyle provided excellent service while getting your auto insurance all taken care of! We hope you enjoy all that St. Louis has to offer and that we get the pleasure of insuring you for the years to come! "
Andrew Nix
October 31, 2025
"I was dreading dealing with insurance but after seeing the monthly savings I felt like I needed to take care of it and switch companies. Kyle helped get me all sorted out and communication was wonderful. I'm only upset I didn't reach out sooner."
"Thank you so much for your 5 ⭐️ review, Andrew! We are so happy Kyle was communicative and made your transition over to us easy! We appreciate you choosing our woman-owned, Webster Groves agency for your home and auto insurance needs! We hope to continue insuring you and providing amazing customer service for the years to come! "
Joe Lamping
October 30, 2025
"Sumer was amazing helping me out with our Drive Safe and Save!"
"Thank you for supporting our local Webster Groves insurance agency! We are always here to help with your auto and home insurance needs. "
Osiris RD
October 30, 2025
"Tienen soporte en español y la persona que me atendio se llama Laura una persona bien profesional y que sabe lo que esta haciendo, a menudo solemos contactar con personas con poca experiencia pero en mi caso puso resolver todo con gran conocimiento."
"Luis, gracias por tus amables palabras. Fue un placer ayudarte hoy. Esperamos con ansias el día en que podamos redactar tu póliza de auto."
Linda Weatherford
October 29, 2025
"I had the pleasure to talk to Anna about car insurance. She was very professional and made me feel at ease. I would highly recommend her and Melissa Carlton’s State Farm agency."
"Thank you for letting our local insurance agency help with your car insurance! We’re so glad we were able to connect ❤️"
Rachel Betlach
October 27, 2025
"Melissa and her team are so caring and knowledgeable! They truly care about customers and it shows."
"Thank you, Rachel, for supporting our local St. Louis State Farm agency!"
Travion Rucker
October 27, 2025
"Great customer service ! Anna and Summer helped out tremendously 🙏🙏"
"Thank you Travion for your 5 star review! We are so glad Anna and Sumer were able to assist you with your auto insurance. Please let us know if you need anything at all."
Dr-mudasir Ibrahimkhil
October 27, 2025
"Kyle nice person He is very kind I like him job"
"Thank you for your 5 ⭐️ review, Mudasir! We are so happy Kyle took great care of you! We hope to insure you for the years to come! "
Aubrey Stevens
October 25, 2025
"meet at crestwood event had a great time"
"So great meeting you at the Crestwood event! We’re glad you stopped by — thanks for the 5 stars and supporting our local Webster Groves insurance agency. "
Natalie Helmer
October 25, 2025
"Very nice to meet you!"
"So glad we got to connect at our insurance booth in Crestwood! We are always here to help with your auto insurance needs. Thank you for the 5 ✨⭐️"