Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chuck Boylan

Chuck Boylan

November 19, 2025

5  out of  5
rating by Chuck Boylan
"I work with Kayle at Statefarm and he always makes sure that my needs are met."
We responded:
"Thank you so much for your 5 ⭐️ review, Chuck! We are so grateful that Kyle has taken amazing care of you! We hope to insure you at our local office for the years to come! "
Profile photo of Doris Erbs

Doris Erbs

November 19, 2025

5  out of  5
rating by Doris Erbs
"Share details Happy Birthday Miss Melissa. Happy birthday, Wonderful insurance agency in Webster groves."
We responded:
"Thank you so much Doris, that means the world to me! ❤️ I am so glad we are getting your insurance needs taken care of by our wonderful staff here in Webster Groves! "
Profile photo of Josie Selinger

Josie Selinger

November 18, 2025

5  out of  5
rating by Josie Selinger
"Tanell gave me the best insurance experience I’ve ever had! She helped me get the best deal and is a huge reason I chose State Farm."
We responded:
"Thank you so much for the great review Josie! I am so thankful we were able to help you with your auto insurance."
Profile photo of Ashley Hayden

Ashley Hayden

November 17, 2025

5  out of  5
rating by Ashley Hayden
"Talked with Summer today and she was extremely helpful!! Thank you so much for your help!!"
We responded:
"Thank you for your kind words and support of our Webster Groves agency! We are so happy Sumer could help with your auto insurance. Please let us know if you need anything at all. "
Profile photo of Lashon Canty

Lashon Canty

November 17, 2025

5  out of  5
rating by Lashon Canty
"Kyle had a great customer service and made it an easy experience to get started"
We responded:
"Thank you so much for your 5 ⭐️ review, Lashon! We are so happy Kyle provided amazing customer service and made your experience an easy one! We hope to insure you for years to come! "
Profile photo of Don Pyke

Don Pyke

November 17, 2025

1  out of  5
rating by Don Pyke
"Very unprofessional. Texts and calls me constantly for nothing. I have a job where I work 70 hours a week. When they contact me I ask what they want and they never get to the point. Not much experience in that office. I've taken my business elsewhere"
We responded:
"Hi Don, our office had reached out to you to let you know about a premium decrease, which was stated clearly in the text message. You then called our office and raised your voice with one of our team members who happens to be 4 months pregnant. Since this was the not the first time, we asked you to find a different agency after this happened because we were not going to allow you to continuously treat our staff unkindly. We hope you have a better experience in the next office and hope you respond better to them if they reach out to tell you your price went down. "
Profile photo of Hannah Menelli

Hannah Menelli

November 17, 2025

5  out of  5
rating by Hannah Menelli
"Kyle did a great job setting me up with my auto insurance! Answered any and all questions I had, and gave me various options to lock down what I needed."
We responded:
"Thank you so much for your 5 ⭐️ review, Hannah! We are so happy Kyle took amazing care of your insurance needs and that you found him knowledgeable and informative. We hope to insure you for the years to come! "
Profile photo of Olivia Lackey

Olivia Lackey

November 15, 2025

5  out of  5
rating by Olivia Lackey
"Tanell has gone above and beyond for me time and time again. She's so easy to work with, always answers my questions so thoroughly and thoughtfully, and just does an incredible job! I'm so grateful for all of her help."
We responded:
"Olivia, we really appreciate your review! Our local office really strives to help the St. Louis area make insurance easy and accessible. "
Profile photo of Lidaniz Figueroa

Lidaniz Figueroa

November 14, 2025

5  out of  5
rating by Lidaniz Figueroa
"Warm and welcoming, Kyle Patterson made getting insurance feel painless. Thank you so much for your help and time!"
We responded:
"Thank you so much for your 5 ⭐️ review, Lidaniz! We are so happy Kyle made your auto insurance process easy and pain-free! We hope to have you at our local, woman-owned business for the years to come! "
Profile photo of Franco Daccach

Franco Daccach

November 14, 2025

5  out of  5
rating by Franco Daccach
"Ana Trojan provided exceptional service professional, attentive, and always one step ahead. Her communication was clear, her follow-through was impressive, and she made the entire process smooth and stress-free. Highly recommend working with her!"
We responded:
"Thank you, Franco! We are so happy that you were happy with Anna’s amazing customer service! We hope you choose to insure your investment property portfolio with our local Webster Groves agency for the years to come! "
Profile photo of Linda McKenzie

Linda McKenzie

November 13, 2025

5  out of  5
rating by Linda McKenzie
"We have for many years all of our insurance coverage with Melissa’s State Farm insurance. The agency has had our backs several times in needing coverage, communication and commitment! I recommend State Farm insurance with Melissa Carlton and the staff."
We responded:
"Thank you so much for your kind words! We love serving our local community in the St Louis area!! MC’s got your back!"
Profile photo of Jessica Stoker

Jessica Stoker

November 12, 2025

5  out of  5
rating by Jessica Stoker
"Anna was able to get me set up with a far better deal than my previous insurance. She was very helpful and walked me through all of my options."
We responded:
"That’s awesome Anna was able to help you save on your current Auto insurance by switching over to our local agency. We’re here if you need anything else!"
Profile photo of Jenny Ambrose

Jenny Ambrose

November 10, 2025

5  out of  5
rating by Jenny Ambrose
"Anna was extremely helpful and worked around my schedule. She was also very easy to talk to!!"
We responded:
"We appreciate you choosing us to help service your Insurance needs! We’re so thankful for your kind words ✨"
Profile photo of Latifah Williams

Latifah Williams

November 4, 2025

5  out of  5
rating by Latifah Williams
"Anna Trojahn was very helpful. She helped me get insurance in no time and it was in a great price range for me."
We responded:
"Latifah, thanks for letting our local office help with your Auto & Life Insurance. We’re so grateful for the opportunity! "
Profile photo of Dominique Staples

Dominique Staples

November 4, 2025

5  out of  5
rating by Dominique Staples
"Anna and Kyle provided excellent customer service and thoroughly addressed all of my inquiries regarding my policy. They were very efficient and helpful."
We responded:
"Thank you so much for your 5 ⭐️ review, Dominique! We are so grateful you chose our local Webster groves agency to protect what matters most to you! We hope to insure you for the years to come!"
Profile photo of brianna newton

brianna newton

November 3, 2025

5  out of  5
rating by brianna newton
"Kyle was super helpful with adding my new vehicle with everything after relocating from another state! Super personable and gave me lots of St. Louis tips and tricks too!"
We responded:
"Thank you so much for your 5 ⭐️ review, Brianna! We are so happy Kyle provided excellent service while getting your auto insurance all taken care of! We hope you enjoy all that St. Louis has to offer and that we get the pleasure of insuring you for the years to come! "
Profile photo of Andrew Nix

Andrew Nix

October 31, 2025

5  out of  5
rating by Andrew Nix
"I was dreading dealing with insurance but after seeing the monthly savings I felt like I needed to take care of it and switch companies. Kyle helped get me all sorted out and communication was wonderful. I'm only upset I didn't reach out sooner."
We responded:
"Thank you so much for your 5 ⭐️ review, Andrew! We are so happy Kyle was communicative and made your transition over to us easy! We appreciate you choosing our woman-owned, Webster Groves agency for your home and auto insurance needs! We hope to continue insuring you and providing amazing customer service for the years to come! "
Profile photo of Joe Lamping

Joe Lamping

October 30, 2025

5  out of  5
rating by Joe Lamping
"Sumer was amazing helping me out with our Drive Safe and Save!"
We responded:
"Thank you for supporting our local Webster Groves insurance agency! We are always here to help with your auto and home insurance needs. "
Profile photo of Osiris RD

Osiris RD

October 30, 2025

5  out of  5
rating by Osiris RD
"Tienen soporte en español y la persona que me atendio se llama Laura una persona bien profesional y que sabe lo que esta haciendo, a menudo solemos contactar con personas con poca experiencia pero en mi caso puso resolver todo con gran conocimiento."
We responded:
"Luis, gracias por tus amables palabras. Fue un placer ayudarte hoy. Esperamos con ansias el día en que podamos redactar tu póliza de auto."
Profile photo of Linda Weatherford

Linda Weatherford

October 29, 2025

5  out of  5
rating by Linda Weatherford
"I had the pleasure to talk to Anna about car insurance. She was very professional and made me feel at ease. I would highly recommend her and Melissa Carlton’s State Farm agency."
We responded:
"Thank you for letting our local insurance agency help with your car insurance! We’re so glad we were able to connect ❤️"
Profile photo of Rachel Betlach

Rachel Betlach

October 27, 2025

5  out of  5
rating by Rachel Betlach
"Melissa and her team are so caring and knowledgeable! They truly care about customers and it shows."
We responded:
"Thank you, Rachel, for supporting our local St. Louis State Farm agency!"
Profile photo of Travion Rucker

Travion Rucker

October 27, 2025

5  out of  5
rating by Travion Rucker
"Great customer service ! Anna and Summer helped out tremendously 🙏🙏"
We responded:
"Thank you Travion for your 5 star review! We are so glad Anna and Sumer were able to assist you with your auto insurance. Please let us know if you need anything at all."
Profile photo of Dr-mudasir Ibrahimkhil

Dr-mudasir Ibrahimkhil

October 27, 2025

5  out of  5
rating by Dr-mudasir Ibrahimkhil
"Kyle nice person He is very kind I like him job"
We responded:
"Thank you for your 5 ⭐️ review, Mudasir! We are so happy Kyle took great care of you! We hope to insure you for the years to come! "
Profile photo of Aubrey Stevens

Aubrey Stevens

October 25, 2025

5  out of  5
rating by Aubrey Stevens
"meet at crestwood event had a great time"
We responded:
"So great meeting you at the Crestwood event! We’re glad you stopped by — thanks for the 5 stars and supporting our local Webster Groves insurance agency. "
Profile photo of Natalie Helmer

Natalie Helmer

October 25, 2025

5  out of  5
rating by Natalie Helmer
"Very nice to meet you!"
We responded:
"So glad we got to connect at our insurance booth in Crestwood! We are always here to help with your auto insurance needs. Thank you for the 5 ✨⭐️"