State Farm® Insurance Agent Melissa Carlton

"Tanell awnsered all my questions wonderfully and she is so kind and amazing"

"Overall great customer service and quick responses!"

"I switched State Farm agent because the agent I had didn't do much for my house that was damaged in a major storm, in May 2024. A year later, within a week, there more more communication with Anna than I had with my previous agent in 10+ years. Thanks Anna, great work"

"I called Melissa Carton’s office to make a policy adjustment and Kyle answered. Kyle was a pleasure to speak with… he was really nice and welcoming. Kyle knows his work!! He was very informative and he answered all of my questions with no hesitation. Very impressive!!! Way to go Kyle!"

"I have such a wonderful experience every time I talk to Sumer Grimes."

"I recently worked with Kyle P. at this office to review my insurance coverage (home and auto). He considered all my concerns in the process and was able to get me more coverage and a better rate than I'd been paying a competitor. Kyle is a clear communicator with a great sense of humor. I never thought I'd look forward to talking about insurance, but I do now!"

"Thanks to Katie for talking to me about renter’s insurance! Katie was super helpful and answered all my questions. I had a great experience!"

"Katie was great when it came to finding ways to save on my"

"Katie is super helpful and an absolute pleasure to talk to. She’s very knowledgeable and willing to answer all my questions."

"We worked with Kyle on a commercial policy, and he was extremely helpful, thorough, and above all, kind. Very knowledgeable and made us confident in our coverage choice with State Farm."

"Sumer Grimes, Melissa Carlton, and Katherine Brunwasser do exceptionally well with the auto insurance support they provide. I would recommend them to any family member, friend, co-worker, or anyone in need of obtaining auto insurance. Thanks a ton for such high-quality service and tremendous help over the past few years! You all rock!!"

"What a wonderful experience I had with Anna from this agency! She helped me get switched over from my current policy on my home and 3 autos saving quite a bit in premiums per year. She was knowledgeable and made sure all my coverages were understood and exactly where I needed them to be. Thanks so much, Anna!"

"We recently changed our insurance to State Farm and worked with Kyle at Melissa Carlton's office. Kyle was prompt, thorough, friendly, and a pleasure to work with. Looking forward to a great relationship with this office, and Kyle!"

"You will get the care and service you need with this team. Kyle helped me with our home and car insurance and it was incredibly easy and he was very informative. If I ever have questions he always answers them quickly!"

"I had an amazing experience working with Tanell—as a young adult, I was honestly overwhelmed and unsure where to start, but she made the entire process so easy and stress-free. Tanell took the time to explain everything in simple terms, answered all of my questions with patience, and helped me find coverage that fits both my needs and my budget. I really appreciated how approachable and knowledgeable she was- no pressure, just honest guidance. Highly recommend for anyone looking for a trustworthy and supportive insurance agent!"

"I had an absolutely wonderful experience working with Melissa Carlton and Katie Brunwasser. From the very beginning, they made me feel heard and genuinely cared for. They took the time to truly understand my unique situation and went above and beyond to find a solution that was not only effective but also cost-conscious. What really stood out to me was how approachable and easy they were to work with. Communication was seamless, and I always felt like I was in capable, compassionate hands. It never felt rushed or transactional—they were patient, attentive, and incredibly knowledgeable. It's rare to find professionals who combine expertise with such a high level of personal care. Melissa and Katie are a remarkable team, and I’m so grateful for their help. I highly recommend working with them if you're looking for someone who will truly advocate for you and make the process as smooth and stress-free as possible."

"We are very pleased with Kathie Brunwasser helping us with our policies. Kathie is very knowledgeable and understanding always helping us with our insurance needs. Can't thank her enough for her hard work ethic and dedication."

"At my recommendation, my boyfriend stopped into the office to get a quote on auto and condo insurance. He worked with Anna who efficiently got him switched over and saving a bunch of money from his previous carrier. It did cause some changes to my policy (more savings!) which Anna packaged together and provided all the information to me. And, she gave us a call to walk through things and make sure we understood everything. Another great experience with Melissa Carlton's office. Highly recommend!"

"I had such a great time, Anna was so pleasant and helpful and walked me through my renters insurance policy!"

"Great service. Hanako was amazing!"

"Katie Brunwasser is the best!"

"Tanell was excellent. She was very courteous, friendly and knowledgeable. She explained in detail my Auto, Home and Umbrella coverage as well going over the deductibles for each plan. Found the past plan for our insurance needs."

"Tanell is amazing and worked so hard to save us money. Thanks!"

"Katie was really helpful and answered all my questions!"

"Hanako was amazing! Had a great call and was super attentive and kind! Love when customer service is as good as this!"