State Farm® Insurance Agent Melissa Carlton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jae Perry
June 8, 2026
5
out of
5
rating by Jae Perry
"I had a really great experience choosing the right auto and home insurance thanks to representative Anna Trojahn. She is truly awesome! She went above and beyond to make sure that I had a good understanding of every option available and answered every single question that I had. She gave amazing customer service!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear Anna was able to help you find the right Auto & Home insurance coverage for your needs. Taking the time to explain coverage options, answer questions, and help customers make confident decisions is exactly the level of customer service we strive to provide every day. We truly appreciate your trust in our team and look forward to being here for all of your insurance needs for years to come! #MCgotyourback"
Kirsten Welzbacher
June 8, 2026
5
out of
5
rating by Kirsten Welzbacher
"Agent Alex Corrubia exceeded my expectations! He was able to upgrade both my vehicle, renters, and life insurance policies while still saving me money. He was very nice, easy to talk to, and explained everything to me very well. I definitely recommend working with this office. He was also very flexible with my schedule, which I appreciate!"
We responded:
"Thank you, Kirsten! So glad we could help you save while also making sure your auto, renters, life, and accident insurance are set up correctly. We love taking care of our local Webster Groves clients and making the process easy. #MCgotyourback"
Andrew Barajas
June 8, 2026
5
out of
5
rating by Andrew Barajas
"I spoke with Anna on the phone and she was absolutely wonderful. She was incredibly friendly and helpful and made this experience incredibly smooth and easy for somebody like me who has issues with this kind of stuff! Would highly recommend!"
We responded:
"Thank you so much for your kind review, Andrew! We’re thrilled to hear that Anna was able to make the process of getting your auto insurance simple and stress free. At our Webster Groves agency, we strive to provide friendly, personalized service while finding the right coverage at a great price. We know insurance can sometimes feel overwhelming, so we’re glad Anna was able to answer your questions and make everything easy to understand. Thank you for trusting us with your insurance needs! #MCgotyourback "
Janet Arihood
June 6, 2026
5
out of
5
rating by Janet Arihood
"Diane was an absolute gem to work with. She was extremely knowledgeable, patient and answered every possible question I had and so much more. Thank you for truly delivering a great experience!"
We responded:
"Thank you so much for your 5 ⭐️ review, Janet! We are so happy Diane took time to explain your coverage options, and that she explained them in a way that was easy to understand! We hope to insure your autos, home, and life insurance for the years to come!"
Lachandria Starks
June 5, 2026
5
out of
5
rating by Lachandria Starks
"Times are hard for everyone. This office realizes this and they have gone above and beyond to keep my policies active. I truly appreciate them all."
We responded:
"Thank you Lachandria, We pride ourselves on taking care of our St. Louis customers. Don’t hesitate to reach out anytime! We’ve got your back! "
Taylor Stone
June 5, 2026
5
out of
5
rating by Taylor Stone
"Diane was super helpful. I had a ton of questions and she was super helpful and patient with me. I didn’t feel rushed or pressured at all. I definitely recommend her with your business needs."
We responded:
"Wow, thank you for the 5-star review, Taylor! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Jessica Huwar
June 5, 2026
5
out of
5
rating by Jessica Huwar
"Diane provides five-star customer service and has an outstanding understanding of insurance policies, making every interaction both helpful and pleasant."
We responded:
"Thank you, Jessica! We truly appreciate your support. It means a lot to serve our Webster Groves community and help families with their auto, home & life insurance needs every day. We’re always here when you need us! #MCgotyourback"
Megan Colucci
June 5, 2026
5
out of
5
rating by Megan Colucci
"Diane is the kind of person you're glad to have in your corner. You can tell she cares about the people she works with, not just the policy. Every time we've talked with Diane she makes something that feels overwhelming, easy to understand. Highly recommend her to anyone looking for an agent you can actually trust!!"
We responded:
"Thank you so much for your 5 ⭐️ review, Megan! We are so happy to have you as a part of the #MCgotyourback family and that Diane took amazing care of you! Our local, St. Louis agency can’t continue without amazing people like you! We hope to insure you for the years to come!"
carol foore
June 5, 2026
5
out of
5
rating by carol foore
"I had an amazing experience working with Becky! She made the entire process of setting up my life insurance incredibly smooth and stress-free. Becky took the time to explain all of my options clearly, answering every question I had with patience and expertise. Her customer service is truly top-notch—she is attentive, deeply knowledgeable, and genuinely cares about finding the best coverage for her clients. If you are looking for outstanding service and peace of mind with your insurance needs, I highly recommend reaching out to Becky!"
We responded:
"Thank you Carol! Helping families protect what matters most is the greatest thing we can do for our customers. We’re so glad we could be a part of that for you here in the Webster Groves area! "
Kelley Rosey
June 5, 2026
5
out of
5
rating by Kelley Rosey
"Dianne is my agent and is THE BEST!! Very knowledgeable and hooked me up with great insurance for all of my family! 10/10 would recommend"
We responded:
"We appreciate the 5⭐️ review Kelley! Thank you for supporting our local Saint Louis agency. We are glad Diane could help you out with your insurance and we hope to insure you for years to come! #MCgotyourback"
Leo Pritschet
June 4, 2026
5
out of
5
rating by Leo Pritschet
"The new hire Diane is extremely ambitious and has a heart of gold! Would definitely recommend"
We responded:
"Thank you for the 5-star review! It means a lot to our team. We strive to make the insurance process simple & stress-free while helping our clients find the coverage that fits their needs. We appreciate the opportunity to serve the St. Louis community and look forward to helping with your Auto & Home insurance for years to come! #MCgotyourback"
Sean Flannigan
June 4, 2026
5
out of
5
rating by Sean Flannigan
"Great experience working with Diane Leis! Diane was very knowledgeable, responsive, and made the insurance process easy to understand. Highly recommend contacting Diane!"
We responded:
"Thank you, Sean! We truly do appreciate your support. It means lot to serve our Webster Groves community and help families with their insurance needs every day. We’re always here when you need us! #MCgotyourback"
E B
June 4, 2026
5
out of
5
rating by E B
"Diane is amazing, she is always helpful and available. I have worked with Diane for many years! I have peace of mind knowing I am protected by State Farm. Diane is great about getting to know about all my life changes and presents me with options that meet my needs. Highly recommend!"
We responded:
"Thank you for the 5-star review! It means a lot to our team. We strive to make the insurance process simple & stress-free while helping our clients find the coverage that fits their needs. We appreciate the opportunity to serve the St. Louis community and look forward to helping with your insurance needs for years to come! #MCgotyourback"
Kim Redeker
June 3, 2026
5
out of
5
rating by Kim Redeker
"Alex was very helpful and knowledge. He did his job in a quick, effective and efficient manner. I saved money. and switched auto insurance from Progressive to State Farm. Their office is nearby my house so I can make an appointment and speak to a real staff person. It is not a far drive/ commute from my house. I would recommend Alex to family and friends"
We responded:
"Wow, thank you for the 5-star review, Kim! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Ellie Mohr
June 2, 2026
5
out of
5
rating by Ellie Mohr
"I had such a great experience with this State Farm office! The whole team is friendly, responsive, and truly cares about their clients. A special shoutout to Diane—she went above and beyond to answer all my questions and made the entire process feel easy and stress-free. It’s clear she genuinely wants what’s best for her clients. Highly recommend!"
We responded:
"Thank you for the 5-star review! It means a lot to our team. We strive to make the insurance process simple & stress-free while helping our clients find the coverage that fits their needs. We appreciate the opportunity to serve the St. Louis community and look forward to helping with your Auto & Renters insurance for years to come! #MCgotyourback"
William Gormley
June 2, 2026
5
out of
5
rating by William Gormley
"I can’t say enough good things about this State Farm office. They are incredibly reliable and make managing insurance completely stress-free. Every time I call or email Diane, she's quick to respond and always has the answers I need. Highly recommend if you want an insurance team that is easy to work with!"
We responded:
"William, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Melissa Carlton’s Team!"
paige hennager
June 2, 2026
5
out of
5
rating by paige hennager
"I recently got quoted and the office was very easy to work with, Diane was very helpful and efficient through the process!"
We responded:
"Thank you for the 5-star review! It means a lot to our team. We strive to make the insurance process simple & stress-free while helping our clients find the coverage that fits their needs. We appreciate the opportunity to serve the St. Louis community and look forward to helping with your Auto & Renters insurance for years to come! #MCgotyourback"
Ty Campbell
June 2, 2026
5
out of
5
rating by Ty Campbell
"I have been with State Farm for several years and had several agents along the way. If you want a trustworthy and honest representative, I highly recommend contacting Diane Leis at Melissa Carlton’s State Farm. Diane has handled my insurance for a long time and she’s by far the best representative I’ve ever had. She truly cares about her clients, always there to help and will get you the best deal. I’ve always had a 7-star experience"
We responded:
"We appreciate your 5-star review, Tyler! Thanks for trusting our St. Louis agency with your home and auto business! If you need anything, we're one call away. #mcgotyourback "
Michelle Tepesch
June 2, 2026
5
out of
5
rating by Michelle Tepesch
"Great agent! All the staff is kind and helpful. Love all the outreach events that this office participates in."
We responded:
"Thank you so much Michelle for your 5-star review! We are so happy you've enjoyed all of our events! Thanks for supporting our St. Louis agency!"
Michael Walls
June 1, 2026
5
out of
5
rating by Michael Walls
"Diane helped me with a quote and gave me all the information I needed to help me decide what I needed."
We responded:
"Thank you, Michael, for your 5-star review!! We're happy to hear that Diane assisted you with your insurance needs. Thanks for supporting our St. Louis agency!"
Brittany Simmons
June 1, 2026
5
out of
5
rating by Brittany Simmons
"Diane is such a super sweet person to talk to! She knows so much about life insurance!"
We responded:
"Thank you, Brittany, for your five-star review! Happy to hear Diane was able to help you with your Life insurance needs."
Amy Zemelman
June 1, 2026
5
out of
5
rating by Amy Zemelman
"Diane was so nice and helpful and got me a quote within minutes! Definitely recommend her for all your insurance needs!"
We responded:
"Thank you for your five-star review Amy! We are happy Diane could help you out with your auto insurance and appreciate the support of our local Saint Louis Agency!"
Matt Kennedy
May 31, 2026
5
out of
5
rating by Matt Kennedy
"Shoutout Anna! Great service"
We responded:
"We appreciate your review and trust in our agency! Our goal is always to provide personalized insurance solutions and outstanding customer service. Thank you for choosing for your auto insurance and other coverage needs! We’re proud to serve clients throughout STL and surrounding areas. #MCgotyourback"
Alex Fox
May 31, 2026
5
out of
5
rating by Alex Fox
"Woohoo shoutout Anna"
We responded:
"Thank you, Alex! We truly appreciate your support. It means a lot to serve our Webster Groves community and help families with their insurance needs every day. We’re always here when you need us! #MCgotyourback "
Grant Newsham
May 31, 2026
5
out of
5
rating by Grant Newsham
"Anna was awesome!"
We responded:
"Thank you, Grant! We pride ourselves on being quick and responsive for our St. Louis clients, so your review means a lot. Don’t hesitate to reach out anytime - we’ve got your back! #MCgotyourback"