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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Erin Lane Perrin

Erin Lane Perrin

March 30, 2026

5  out of  5
rating by Erin Lane Perrin
"I recently worked with Kyle to switch my home and auto insurance to State Farm. He was friendly and knowledgeable on the phone and took care of everything we needed to get the same coverage at a much better rate. I’ve already recommended them to friends because it was so quick and easy to save so much on my policies."
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Rhea Cartright

March 29, 2026

5  out of  5
rating by Rhea Cartright
"We recently switched from Progressive to State Farm, and working with Kyle made the entire process smooth and stress-free. He took the time to walk us through bundling our policies and made sure we had great coverage without overpaying. Kyle was knowledgeable, patient, and genuinely focused on what was best for our family—not just making a sale. He answered all of our questions clearly and helped us feel confident in our decision to switch. If you’re looking for someone who actually cares and goes the extra mile, I highly recommend Kyle!"
We responded:
"Thank you so much for your 5 ⭐️ review, Rhea! We are so happy that Kyle made your insurance transition easy and stress-free! We appreciate your support and look forward to insuring your family for the years to come! "
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simon alvarez

March 28, 2026

5  out of  5
rating by simon alvarez
"Kyle has been absolutely fantastic to work with! He made the entire insurance process simple, clear, and stress-free. He took the time to explain all my options, answered every question with patience, and truly made me feel like he had my best interests in mind. It’s rare to find someone so knowledgeable and genuinely caring. I highly recommend Kyle to anyone looking for reliable and trustworthy insurance guidance!"
We responded:
"Thank you so much for your 5 ⭐️ review, Simon! We are so happy that Kyle made your insurance experience clear, stress-free, and simple! Our local, woman-owned, Webster Groves agency looks forward to insuring you and your family for the years to come! "
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Richard

March 28, 2026

5  out of  5
rating by Richard
"Kyle is absolutely the best. Came in today in his day off and had plans for a big sporting event and made sure to get me insurance for our new business, Mattress Dogzzz. To make sure we opened today. For our first day. This means so much, I am so moved my this person and this company with their/his commitment to us/his customers/community ♥️♥️♥️"
We responded:
"Thank you so much for your 5 ⭐️ review, Richard! We are so happy Kyle made your business experience easy and convenient! Our local, woman-owned agency appreciates your continued support! "
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Lisa Black

March 27, 2026

5  out of  5
rating by Lisa Black
"Listened to my needs and worked on plan together."
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Matt Randall

March 27, 2026

5  out of  5
rating by Matt Randall
"Becky is amazing here"
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Michael Chirco

March 27, 2026

5  out of  5
rating by Michael Chirco
"Very thorough and understanding my needs"
We responded:
"Thank you so much for the five star review Michael! It was great to discuss your auto, home, and life policies today!"
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Olivia Koppel

March 27, 2026

5  out of  5
rating by Olivia Koppel
"Had an amazing experience getting my auto insurance with Anna! She made the process super easy and saved me a ton of money! Highly recommend for anyone looking for affordable insurance quotes and great customer service!"
We responded:
"Thank you, Olivia! We’re glad Anna could help you find auto insurance at an affordable price to fit your needs. Providing great customer service is always our top priority!"
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Kelley Simms

March 24, 2026

5  out of  5
rating by Kelley Simms
"Dealing with Sumer is always a pleasant experience! She makes sure to find discounts to help you save and does a good job explaining what you are getting! I would definitely recommend Sumer for your auto and homeowner needs! Thank you Sumer!!!"
We responded:
"Thank you for your 5 star review Kelley and support of our woman owned agency! We are glad that Sumer could help you with your auto and renters insurance needs. Please let us know if you need anything at all!"
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ava carlton

March 24, 2026

5  out of  5
rating by ava carlton
"Love this agency so much!! Ava, tanell, Sumer, Becky and Hanako are the best service team"
We responded:
"Thank you for your 5 ⭐️ review, Ava! Our local woman-owned agency appreciates your support! "
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Karen Downey

March 23, 2026

5  out of  5
rating by Karen Downey
"Both Alex and Kyle were of great assistance in switching my auto and home insurance. I was with another company and overpaying on my homeowners policy by quite a bit. Alex and Kyle offered me an excellent plan with a much better rate. They were timely in responding to any questions I had."
We responded:
"Thank you so much for your 5 ⭐️ review, Karen! We are so glad Kyle and Alex helped making your experience switching your auto and home insurance easy AND that we were able to save you money as well! We appreciate you trusting us with your insurance needs and hope to protect your family for the years to come! "
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Eric Ceslak

March 20, 2026

5  out of  5
rating by Eric Ceslak
"Melissa Carlton at State Farm delivers fast, friendly, expert service every time. Highly recommend!"
We responded:
"Thank you Eric! We truly appreciate your kind words about our fast, friendly and expert service. Providing knowledgeable guidance and making insurance simple for our clients is always our goal!"
Profile photo of Ronnie Moss

Ronnie Moss

March 20, 2026

5  out of  5
rating by Ronnie Moss
"State Farm has consistently provided outstanding service and peace of mind. Their agents are knowledgeable, responsive, and genuinely care about finding the best coverage for your needs. The claims process is smooth and efficient, making stressful situations much easier to handle. I appreciate their transparency, competitive rates, and reliable customer support. Whether it is auto, home, or life insurance, State Farm delivers quality and trust. I highly recommend them to anyone looking for dependable coverage and a company that truly stands behind its promises always."
We responded:
"Ronnie, thank you so much for your thoughtful review! We appreciate your positive feedback on our our responsive service and commitment to finding the best coverage for you. Providing peace of mind, transparency, and reliable service is our #1 goal! "
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Matt Rioux

March 20, 2026

5  out of  5
rating by Matt Rioux
"Melissa has been fantastic to work with, would highly recommend!"
We responded:
"We’re so glad to hear you’ve had a fantastic experience! We are always available to help with your local insurance needs. Thanks for letting us help with your Auto & Renters Insurance! "
Profile photo of Davis Johnson

Davis Johnson

March 20, 2026

5  out of  5
rating by Davis Johnson
"Anna was super helpful!"
We responded:
"Glad to hear Anna was able to help you out at our Webster Groves agency. We’re always here to provide fast and easy service when needed! "
Profile photo of Noor Ashrifeh

Noor Ashrifeh

March 20, 2026

5  out of  5
rating by Noor Ashrifeh
"Anna is fantastic!"
We responded:
"Noor - this means a lot, thank you! We’re happy to hear you’ve had a smooth experience while switching your insurance over to our local agency. We’re here if you need any help with your Auto Insurance! "
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jack massey

March 20, 2026

5  out of  5
rating by jack massey
"Ana was really great and helpful"
We responded:
"Thank you, Jack! We’re so happy to hear that Anna was able to provide you with excellent customer service and an easy transition. We’re always here if you need anything else!"
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Thomas MacLehose

March 20, 2026

5  out of  5
rating by Thomas MacLehose
"Anna is the best!"
We responded:
"Thank you so much, Thomas! We’re glad we were able to help you find the right coverage at a great price on your homeowners insurance. We’re right here in Webster if you need anything in the future!"
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Ryan Caldwell

March 20, 2026

5  out of  5
rating by Ryan Caldwell
"Anna was so helpful! She is the best!"
We responded:
"Ryan, thank you for your 5 star review! So glad to hear you’ve consistently experienced responsible, knowledgeable service from Anna. Providing peace of mind and excellent customer service is what we strive for everyday at our local agency! "
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clayton Bentch

March 20, 2026

5  out of  5
rating by clayton Bentch
"Anna was the most helpful when it came to explaining different coverages and helping me get my new rental property insurance in place! 10/10 recommend"
We responded:
"Thanks Clayton for the glowing review! We appreciate you allowing our local agency to take care of you. We love helping with rental property insurance!"
Profile photo of Ana B

Ana B

March 20, 2026

5  out of  5
rating by Ana B
"I had some questions about my insurance and Sumer answered all my questions in a quick helpful manner. She was kind and very informative with all the information. Usually when you call places about insurance or information you sit for a while or it’s a pain in the butt but I’m glad Sumer was the one to help made my experience great!"
We responded:
"Thank you for your kind review Ana and support of our local Webster Groves agency. We are so happy that Sumer could assist you with your auto insurance needs! Please let us know if you need anything at all. "
Profile photo of Brandon Black

Brandon Black

March 20, 2026

5  out of  5
rating by Brandon Black
"Becky helped me out with all my needs. I was able to get home owners insurance and life insurance. Great experience all around. Keep up the great work 👍🏻"
We responded:
"Thanks for the review! Becky is a key part of our local Webster Grove agency. We take price in helping neighbors find affordable coverage that fits their needs! "
Profile photo of Zach Greenemay

Zach Greenemay

March 19, 2026

5  out of  5
rating by Zach Greenemay
"Kyle Patterson was an absolute joy to work with. He made the entire process of switching insurance over seamless and a breeze."
We responded:
"Thank you so much for your 5 ⭐️ review, Zach! We are so happy that Kyle made your experience switching your auto and home insurance over to our local, Webster Groves agency super easy! We hope to protect your family for the years to come! "
Profile photo of Eli Rivas

Eli Rivas

March 19, 2026

5  out of  5
rating by Eli Rivas
"We are very pleased with Sumer Grimes. Her work ethic and professionalism is outstanding. She is very efficient and always willing to help you. We feel grateful and blessed knowing that Sumer is there for us."
We responded:
"Thank you so much for the kind review, Eli!! It was our pleasure to help you out!!"
Profile photo of Scott Herbert

Scott Herbert

March 19, 2026

5  out of  5
rating by Scott Herbert
"I could have chosen any insurance company, but have found consistent, reliable service at Melissa Carlton! The office and staff are extremely professional and knowledgeable in the products and services they offer. I have been a client for a nearly 10 years. Even after leaving St. Louis and returning. Sumer Grimes (who may be the friendliness agent in all of St. Louis) was incredibly efficient at making sure my policy and documents were correct. Thank you, thank you! I will always be home at State Farm!"
We responded:
"Thank you for your 5 star review Scott and support of our local Webster groves agency! We are so happy Sumer could assist you with your auto and renters insurance needs! Please let us know if you need anything at all. "